At GrandSalePak, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a 7-day easy refund and return policy to ensure a smooth shopping experience.
â Eligibility for Return & Refund:
- Products must be unused, unopened, and in their original packaging.
- Return request must be made within 7 days of receiving the order.
- Items damaged due to customer mishandling are not eligible for return or refund.
đ Return Process:
- Email us at salepak601@gmail.com within 7 days of receiving your order.
- Mention your Order Number, reason for return, and attach relevant photos (if needed).
- Our team will guide you through the return steps.
- Once we receive and inspect the item, a refund or replacement will be processed.
đł Refund Method:
- Refunds are issued via the original payment method or through bank transfer, within 5â7 business days after approval.
â Non-Returnable Items:
- Used or opened beauty products
- Items on clearance or final sale
For any questions, feel free to reach us at salepak601@gmail.com.
We’re here to help!